We use the most cost-effective tier of USPS Mail for all order shipments. Shipments are picked up by USPS on Wednesdays and Fridays. Generally, deliveries occur 2-3 days after pickup, however, USPS does not guarantee delivery in that time frame, nor do they offer refunds for late delivery. All delivery packages are sent with delivery confirmation, and tracking information is provided for your convenience.
It is your responsibility to provide a secure location to receive your packages.
We are more than happy to replace orders in which the USPS can NOT confirm delivery.
If USPS has confirmed delivery of your package and you have not received it, you may submit a claim with them at the following website: https://www.usps.com/help/claims.htm